Product Review - Nail Care Kit
Bought two as stocking stuffers for Christmas and the clasp on each one wasn't very friendly. Probably won't return them but not sure I'll use them as gifts. Disappointed for sure.
Respuesta de Atención al Cliente:
October 25, 2019
We received your product review of the Motives® Professional Nail Care Kit and wanted to reach out to you directly. We are sorry to hear that you were not pleased with the clasp of this kit. This is the first concern of this type we have received and we would like to resolve it for you! These kits are designed to hold each tool in a specific location in the case. If the tools are put back in a different location that may cause the case to be difficult to close. Would you please help advise what specifically you found unfriendly about the clasps of these kits? This information will help us look into this concern further.
Thank you again for taking the time to send us your honest feedback!